E-Commerce Exchange Program
The direct commercial exchanges between private individuals have become common place due to the popularity of online websites. While the vast majority of these exchanges are legitimate and safe, some individuals have used online exchange websites and mobile applications to victimize potential buyers and/or sellers. In order to provide a safer atmosphere in which to make these exchanges, the Fort Worth Police Department is encouraging buyers and sellers to remember safety tips and to meet in public locations, including selected police facilities.

If you choose to meet at a police station, please keep in mind that City employees are generally prohibited from engaging and/or interfering with private business transactions. Police officers and City employees will not participate in or aid the transaction by running serial numbers to determine whether a particular item has been reported stolen or missing, nor will officers or City employees be available to witness the sale or exchange of goods.

No gun sales or gun exchanges are permitted in the area.

We encourage you to try and schedule the time/location at one of our facilities listed below during business hours and to perform the transaction in the lobby; however, these locations have E-Commerce Exchange Zone signs (view sign) posted on their parking lots if you prefer not coming into the lobby or must perform the transaction after hours.

Bob Bolen Public Safety Complex – 505 W. Felix. Lobby open Monday to Friday from 8:00am to 6:00pm. 
South Division – 3128 W. Bolt. Lobby open Monday to Friday from 8:00am to 4:00pm. 
North Division – 4651 North Main. Lobby open Monday to Friday 8:00am to 5:00pm. 
East Division – 1100 Nashville Ave. Lobby open Monday to Friday 8:00am to 5:00pm. 

Advice to Citizens Regarding E-Commerce Transactions:
Never meet anyone at your home or their home whether buying or selling.
Always meet in a public place such as a restaurant or shopping center or anywhere where there is a high volume of pedestrian or vehicle traffic. Never meet in out of the way locations.
Never conduct business inside of a vehicle. 
Avoid meeting at night, but if you must then choose a location that is well lit and has a high volume of pedestrian or vehicular traffic as the presence of other people provides an additional measure of safety.
It is recommended that regardless of the location and time you are meeting a prospective buyer or seller always take a family member or friend to observe and witness the transaction.
Be aware that some criminals use financial or personal information such as credit cards or driver's license information to engage in identity theft and other financial crimes. 
Be careful when sharing such personal information. Never list your home address, phone number, or anything else that could be used to identify you.
If a dispute arises during the buying or selling of goods or services remember to exercise your right to terminate the transaction.
If it sounds too good to be true, it probably is.
Conduct research on both the product you are buying and the person selling to/buying from.
Be wary of individuals who solicit your business without your permission.
Don’t allow the other party to change the location once you arrive.





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